Be Aware of Scams & Fraudsters

We have become aware of a person receiving multiple calls to say they won in our recent car draw, which they did not. Despite us naming the true winner in the live streams and social media videos, a scammer is trying to gather information by falsely claiming they are a representative of Altura Credit Union and calling to inform the member they won - which they did not.

For clarity, the most recent car draw winner was Ciarán Barnes. We have contacted Mr. Barnes & made arrangements with him regarding his win. 

If you receive any calls to say you have won a competition or prize in the name of Altura Credit Union - treat them with suspicion. You can hang up and call us on 053 94 88700 (All areas) - we will then speak to you regarding this. However, we have tried and tested methods of contacting members who are lucky enough to win.

Please do not disclose any personal information, no matter how harmless you believe it may be, over the phone to an unexpected and unsolicited caller purporting to be from Altura Credit Union.

• We will NEVER call you from a mobile number. 
• We will NEVER ask you to make any decisions about any Car/Prize won over the phone.
• We will NEVER make multiple call to you regarding any Car/Prize won.
• Only members who subscribe to, and pay €5 Monthly deduction, are included in the Car Draw.

If in doubt, END THE CALL. You can call us on 053 9488700 to verify the subject of any calls received.

Stay safe, protect your data and protect your account.