Member Notice: Temporary Email Service Disruption

We wish to advise members that Altura Credit Union is currently experiencing disruption to our email services due to the ongoing global Microsoft outage.

This issue is affecting our ability to send and receive emails, and members will experience delays in emails sent being received, and in receiving responses to email enquiries.

Our branches and phone services (0818 345 925) remain available, and our team will be happy to assist members through these channels.

We would also like to reassure members that our Online Banking and Mobile App services are operating as normal and are not affected by this disruption.

We are continuing to monitor the situation closely and will provide a further update as soon as more information becomes available.

We apologise for any inconvenience this may cause and thank our members for their patience and understanding.